nextstep Cambridgeshire & Peterborough - Information, Advice & Guidance on learning and work for adults in Cambridgeshire and Peterborough

Home
> Feedback
> Have your say

If you have recently spoken to a nextstep adviser, please complete this form to tell us what you thought of your appointment.

Section 1: Your details

Your name

Gender Male Female

Age

Ethnicity

Disability? Yes No

Section 2: Appointment details

What was the name of the adviser you spoke to?

Which centre was the appointment at?

Section 3: Your feedback

In order to help us improve our services, please complete the information below. Thank you.

Please choose the number that best reflects how you feel.
1 = you strongly disagree with the statement
10 = you strongly agree with the statement

The advisor listened to me
	1	2	3	4	5	6	7	8	9	10

I was given the information I needed
	1	2	3	4	5	6	7	8	9	10

I was treated fairly and with respect
	1	2	3	4	5	6	7	8	9	10

I would recommend a friend should talk to an Adviser if they need help
	1	2	3	4	5	6	7	8	9	10

How satisfied are you with the overall service you received? 1 = very dissatisfied, 10 = very satisfied
	1	2	3	4	5	6	7	8	9	10

What did you want to get from this session?

Did you get it? Yes No

Is there anything else you would like to say about the session?

Finally, as a spam prevention measure, please put the answer to the sum below in the box:

1 + 6 =

Your answers will be analysed with those of others and the results will help us to improve our services. All responses are confidential, no individuals will be identified and survey forms will be destroyed once analysis is complete.